At Deans Life Pharmacy, we are committed to ensuring customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
Returns must be requested and returned within 24 hours from the date of delivery.
To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
- You must provide proof of purchase.
- Once approved, return the item to the address provided by our team.
2. Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods
- Intimate or sanitary items.
- Customized or personalized
3. Refunds
Deanslife Pharmacy allows returns or exchanges within 24 hours of purchase. Products being returned should be in their original condition, with packaging, price tags, and labels intact. Please be aware that the return or refund conditions may vary based on the product type. temperature-sensitive items are non-returnable. Any return or refund requests that do not comply with the Deanslife Pharmacy Return and Refund Policy will be denied.
4. Exchanges
Exchanges must be requested and returned within 7 days from the date of delivery The exchange process, including inspection and shipping, typically takes 1-15 business days.
5. Shipping Costs
Shipping costs are non-refundable.
6. Damages and issues
7. Timeline
8. Additional Notes
9. How to Initiate a Return
Email: info@deanslifepharmacy.com
Phone: +971 423 45897
Provide your order number and details about the product you wish to return or exchange.